Refund policy
Refund & Return Policy
At Aevion Health, we are committed to your satisfaction and confidence in our anti-aging health supplements. We stand behind the quality of our products and want you to feel secure in your purchase.
We offer a 30-day money-back guarantee on all Aevion Health products. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund of the product price.
Eligibility Requirements
To be eligible for a return, your item must:
- Be unworn or unused
- Be in it's original packaging
- Include proof of purchase (e.g. receipt or order confirmation)
Please Note:
- Customers are responsible for return shipping costs
- 25% restocking fee will be deducted from the refund amount
- Products that have been tampered with or damaged due to misuse will not be refunded
How to Return an Item
-
Contact Us: Email our support team at support@aevionhealth.com with your order number and reason for return. We'll provide return instructions and the warehouse address.
- Ship It: Send your item to our warehouse. We recommend using a trackable shipping method, as we are not responsible for lost returns.
- Receive Your Refund: Once we receive and inspect your return, your refund (minus the restocking fee) will be processed. Please allow up to 10 business days for the refund to appear in your original payment method.
Order Cancellation Policy
Changed your mind? No problem! Orders can be cancelled within 24 hours of placement. To cancel, email us at support@aevionhealth.com as soon as possible.
After 24 hours, the order may have already been processed and shipped, in which case our standard return policy will apply.
Received a damaged, or incorrect item(s)?
Inspect our order when you receive it, and if it is not up to our high quality standard simply email us at support@aevionhealth.com and we will assist you promptly.